LeapTV Episode #15: Are You A Slave To Your Business?


BUSINESS GROWTH: How to grow your business and keep your freedom. BRAND HICCUP: Continental Airlines teaches the importance of being a few steps ahead. PERFORMANCE TIP OF THE WEEK: Action Sheets.


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LeapTV Episode #14: A Successful Brand Goes Above & Beyond


BRAND TOUCHPOINTS: A branding lesson from Rancho Chilamate on how to go above and beyond to surprise and delight your customers. DECISION MAKING: How to avoid sitting on the fence. PERFORMANCE TIP OF THE WEEK: Sync2 for Outlook.


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LeapTV Episode #13: Who Does Your Brand Speak To?


BRAND COMMUNICATION: How to use effective, targeted communication. BRAND BUILDING: The importance of prioritizing internal projects. PERFORMANCE TIP OF THE WEEK: Weekly implementation time.


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LeapTV Episode #12: Create A Brand With Diehard Fans


BRAND IDENTITY: How to build your own diehard fan base. BRAND HICCUP: Do your policies make sense for you AND your customers? Cowell Motors teaches an important branding lesson. PERFORMANCE TIP OF THE WEEK: My week planner.


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LeapTV Episode #11: Back To Branding Basics


BRAND HICCUP: Don’t forget the basics! Why I experienced a brand hiccup during my weekend with Oprah. 3 BUSINESS PERSONALITIES: Which one are you and how do you balance the rest? PERFORMANCE TIP OF THE WEEK: No-thing Works!


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LeapTV Episode #10: The Importance of Client Feedback


BRAND FEEDBACK: Do you know what your clients really think about your brand? CHANGE: The most feared word in the English dictionary. PERFORMANCE TIP OF THE WEEK: Expire a post.


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LeapTV Episode #9: COMMUNICATION 101


COMMUNICATION 101: A communication model that improves performance and maintains momentum. BRAND BUILDING: Plan your weekly money-generating activities. PERFORMANCE TIP OF THE WEEK: Jing!


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LeapTV Episode #8: Become Instantly More Billable


BRAND HERO: Telus Mobility empowers employees, showing us how it allows them to go above and beyond with their customers. EMPLOYEE SALARY VS. REVENUE RATIO: How to financially justify and leverage the investment in a new employee. PERFORMANCE TIP OF THE WEEK: The power of billable performance targets.


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