LeapTV Episode #24: Keep Your Customers Coming Back


BRAND HERO: Cactus Club Café makes sure no one leaves with a bad taste in their mouth. PROPOSALS: How to get a budget out of your clients. PERFORMANCE TIP OF THE WEEK: Wear your lucky underwear!


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LeapTV Episode #23: How To Create Unwavering Trust


BRAND LOYALTY: Face your customers through thick and thin. STAFF MANAGEMENT: What to do with employees who are always late. PERFORMANCE TIP OF THE WEEK: Log Me In.


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LeapTV Episode #22: Keeping Up With Technology


TECHNOLOGY: The ripples of disruptive evolution. BRAND GROWTH: Are you an expansion prevention machine? PERFORMANCE TIP OF THE WEEK: Truveo video search.


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LeapTV Episode #21: Are You Leveraging Your Mistakes?


INNOVATION: Fire people for NOT failing. BRAND SUCCESS: Anything is achievable, when you want it bad enough. PERFORMANCE TIP OF THE WEEK: Gain 1-2 hours in your work day!


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LeapTV Episode #20: The Art Of Cold Calling


SALES: How to convert cold calls into warm leads. BRAND HICCUP: A branding lesson from Staples. PERFORMANCE TIP OF THE WEEK: Start a gambling fund.


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LeapTV Episode #19: Is Your Brand Tried, Tested and True?


BRAND HERO: 1.800.Headsets has branding in the bag! MANAGEMENT MEETINGS: The ideal weekly agenda to connect your team. PERFORMANCE TIP OF THE WEEK: Social Oomph!


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LeapTV Episode #18: Brands Can’t Please Everyone


BRAND VALUES: Stay true to your values at any cost. DAILY HUDDLES: An ideal agenda to keep your team on track. PERFORMANCE TIP OF THE WEEK: Send Later.


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LeapTV Episode #17: Arming Your Brand’s Front Line


BRAND HICCUP: A lesson on brand ambassadors from Science World. BRAND ADVERTISING: The Yellow Page ad debate. PERFORMANCE TIP OF THE WEEK: TweetDeck.


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