The Promise-Driven Business: Achieving Success with Clarity

At LeapZone Strategies, we’re all about driving impactful growth and authentic transformation. Today, I’m sharing an insight that aligns perfectly with our philosophy: why promise outperforms purpose:

The Purpose Industry

In the business world, having a lofty purpose is often celebrated. Companies like Patagonia and Ben & Jerry’s are famous for their noble missions to save the planet or promote social good. But, is a grand purpose enough to guarantee success? Roger Martin’s article “Promise Over Purpose – Playing to Win” sheds light on why a clear, deliverable promise can be even more crucial and I 100% agree. The purpose industry often overlooks companies like TOMS, which struggled financially despite their noble goals. The takeaway? A well-defined promise can make all the difference.

Why Promises Matter

Through extensive research, Martin found that advertising campaigns with direct, memorable promises outperformed those that were vague or purely purpose-driven. Customers want to know exactly what they can expect. It’s this clarity and reliability that build trust and drive success. For instance, Sixt’s promise, “Don’t Rent a Car, Rent the Car,” sets a clear expectation and delivers on it, creating a strong competitive edge. At LeapZone, we know that clarity in communication is key to making a lasting impact.

Emotional Connections

Interestingly, emotional promises tend to resonate even more than functional ones. Think about DeBeers’ “A Diamond is Forever” or Coke’s “Have a Coke and a Smile.” These promises create strong emotional connections, making customers feel valued and understood. Emotional promises tap into the human need for connection and fulfillment, which can be more compelling than practical benefits alone. Our LeapZone Trifecta Coaching Process™ is designed to uncover these emotional triggers, helping businesses connect deeply with their audience.

Lessons from the Field

We’ve seen this firsthand at LeapZone. One of our clients, a mid-sized tech company, transformed their business by clearly articulating their unique value—what we call their X-Factor. This direct promise to their customers not only set them apart but also aligned their entire team towards a common goal, amplifying their success. When a business aligns its team around a clear promise, the results can be extraordinary: increased engagement, improved performance, and greater market presence.

The LeapZone Approach

At LeapZone, we believe in the power of clarity and direct communication. Our LeapZone Trifecta Coaching Process™ is designed to help business owners uncover and leverage their unique promises, ensuring they stand out with authenticity. By aligning your brand positioning, personality, and performance, we create a cohesive strategy that drives growth and success. This holistic approach ensures that every aspect of your business is working towards a unified goal, making your promise not just a statement but a reality.

Creating Sustainable Impact

In the end, a lofty purpose is admirable, but it’s the clear, direct promises that create sustainable impact. When you promise your customers something valuable and deliver on it consistently, you build a foundation of trust and loyalty. This not only benefits your business but also contributes positively to society. For example, brands that promise and deliver exceptional service build a reputation that attracts loyal customers and top talent, driving long-term success. At LeapZone, we don’t just advise; we transform. By focusing on clear, deliverable promises, we help businesses achieve tangible results and create lasting impact.

If you’re ready to unlock your business’s true potential and make promises that matter, let’s embark on this powerful transformative journey together. Remember, it’s not just about having a purpose. It’s about making a promise you can keep. That’s where true success lies.

Brand Strategist & Business Growth Catalyst
Co-Founder/CEO of LeapZone Strategies & Host of
Isabelle is a ‘no-nonsense’ dynamo, born to catapult passionate entrepreneurs to build impactful brands, businesses and lives. As one of North America’s Top Business Influencers, best-selling author, two-times TEDx speaker with over 3.8 Million views, and TV show host, Isabelle’s sole purpose is to empower change and growth.

To explore working with Isabelle,
simply fill out LeapZone’s Needs Assessment here and we will connect to book your free clarity call. You can also find Isabelle on LinkedIn and