Social media is an important extension of your brand and the perfect place to share your brand personality and grow your community of brand enthusiasts. While some may not see social media as the most personal platform for building relationships with customers, if it’s done the right way, you can make meaningful connections with your online audience.
Providing a great experience for your audience on social media can increase customer satisfaction and build brand loyalty. While a lot of sales do come from social media, your customers primarily come there to have fun and socialize so it is vital to tailor your marketing strategies for these platforms to meet their needs and expectations. Here are our top eight ways you can connect with your online audience through social media and keep your customers happy:
1. Ask the right questions
2. Close the circle
3. Attitude of Gratitude
4. Be Time-Sensitive
5. Behind the Curtain
6. A Little Fun!
7. Share the real you
Need help in figuring out how to create awesome content without losing your mind? Fill out the LeapZone Needs Assessment form to help you become crystal clear with what you want, and help us find a way to make it happen.

A “curator of connection” who demystifies digital pathways and ensures entrepreneurs are in alignment with their online persona. She crafts practical, no-nonsense strategies and smart action plans to help ‘close the energy circle’ with your ideal clients. Deidre is forayed into public service and was the first Digital Marketing Specialist for Vancouver Island Regional Library responsible for creating an online presence for their 39 branches and training staff how to effectively use digital media.
To explore working with Deidre, simply fill out LeapZone’s Needs Assessment here and we will connect to book your free clarity call.