LeapTV Episode #7: Are You Actively Listening Or Just Hearing?FEEDBACK MODEL: Tools and systems that promote open dialogue and healthy communication amongst partners and employees. BRAND HICCUP: NYC’s Strawberry Store teaches us the importance of instilling a sense of ownership in employees. PERFORMANCE TIP OF THE WEEK: Zero Tolerance! 0 Likes0 Comments1 Minute LeapTV™ Episode #6: What Impression Does Your Brand Make?BRAND TOUCHPOINTS: The different ways your brand can interact with and impress your customers and stakeholders. BRAND HERO: A great branding lesson from Costco on how simple actions can create an outstanding customer experience. PERFORMANCE TIP OF THE WEEK: Call a Spade a Spade!. 0 Likes7 Comments1 Minute LeapTV™ Episode #5: How To Kill Your Brand In 2 WordsBRAND HICCUP: SONY shows us how the words “Company Policy” can totally kill a brand. KEY PERFORMANCE INDICATORS: Keeping track of some basic numbers can help identify good and bad business behaviours. PERFORMANCE TIP OF THE WEEK: The Silver Bullet. 0 Likes0 Comments1 Minute LeapTV™ Episode #4: What Does Your Brand Promise?BRAND PROMISE – Are you delivering? Understand what it takes to create a strong brand promise. Mini Cooper teaches us how to build instant customer trust in this week’s BRAND HERO. PERFORMANCE TIP OF THE WEEK: The Voice Recorder – capture your ideas as they happen! 0 Likes0 Comments1 Minute LeapTV™ Episode #3: Busy Does Not Mean ProfitableBRAND HICCUP: A lesson in customer service from Raw Canvas Cafe. Busy does not mean profitable; Working hard vs. Working smart. PERFORMANCE TIP OF THE WEEK: Bubble Time; your daily block of uninterrupted time. 0 Likes0 Comments1 Minute LeapTV™ Episode #2: The Importance of Brand ConsistencyBRAND CONSISTENCY – What impression are you really making? Find out the 60-30-10 ratio of business-building activities. PERFORMANCE TIP OF THE WEEK: The Parking Lot – a simple HOW TO on organizing your thoughts, tasks, and ideas. 0 Likes0 Comments1 Minute LeapTV™ Episode #1: Branding 101Ah! BRANDING – What the heck is it and more importantly, what is it NOT? Learn the importance of defining core values and instilling them throughout your business. PERFORMANCE TIP OF THE WEEK: Implementing your daily non-negotiable. 0 Likes0 Comments1 Minute LeapTV TeaserLearn what LeapTV™ is all about and why it’s the #1 platform to help you revolutionize the way you do business. 0 Likes0 Comments1 Minute 1…678 Don't miss an episodeJoin our Success Community today to receive expert tips, must-know tools and easy to implement strategies you can take to the bank. Oh…and, get our Build to Rock e-book FREE when you join! Let's Go!